Manager Product Development – Doha – Qatar Airways

Qatar Aircraft Catering Company (QACC) – An Award-winning catering company, provides exclusive catering services to Qatar Airways and other airlines that service Hamad International Airport.

About the role::
Responsible to support, research, create, develop and implement products and service concepts across various service areas especially product development and service design. Also responsible for all new as well as current product enhancements, product redesign. Manage professionals who will assist the department in developing products of high standard and set a niche in the market of aviation by introducing state-of-the art product concepts that rival competitors

About the Job:
Your job responsibilities will consist of:
Actively participates in the formulation of company product development strategy in alignment with business goals, desired customer experience, customer feedback
Responsible for the development and direction of design, research aimed at improving current products and generating ideas for new products and services. Develop process to liaise and instruct manufactures and suppliers
Responsible for key product development projects, provide suggestions and advice on design and module changes to employees within the department
Recommends, develops and creates new products consistent with pre- determined new product development strategies established by the Company
Monitors the testing and evaluation of products based on industry best practice and provide guidance and management of the process when necessary
Ensuring that interaction within internal teams are carried out smoothly and effectively thereby ensuring that quality, price, sustainability and overall look and feel of the product specifications are as per Qatar Aircraft Catering Company (QACC) standard
Check food preparation, cost, quality, quantity and portion control daily
Regularly identifies and recommends development-oriented cost savings and opportunities
Responsible for ensure that products offered by QACC are aligned with brand values and are of high standard
Carries out extensive product shelf stability research for clients while staying within food cost guidelines
Works closely with the food purchaser to source all new ingredients, packaging, supplies, and special equipment that may be needed with each new item introduced into the manufacturing pipeline
Responsible for ensure that documentation and process flow of all products right through its initiation stage until product implementation
Establish the department or teams objectives and priorities to align with and support business objectives
Regularly evaluate the department or teams objectives, plans,procedures and practices, and makes appropriate changes if needed
Oversee and supervise employees. Direct daily activities, recruit, train, develop, and discipline to ensure a high standard of service delivery
Train Qatari staff in the duties above
Perform other department duties related to his/ her position as directed by the head of the Department
Responsible to ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant Qatar Airways group induction, information, instruction, training and supervision
Ensure that all managers and supervisors understand work health and safety requirements and expectations to the extent that they can pass on relevant information, identify training needs and provide appropriate supervision in their workplace

Qualification & Experience::
A minimum of 8 years of job-related experience required

Qualifications: Essential
Bachelors Degree or equivalent
Previous experience in product development role
Experience in Customer services related field and Proven experience in product development is an asset.
Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members

Employer want to submit job applications through their website at: Apply Online

Enter your email address to receive latest Gulf Jobs Updates: