Senior Instructor – Service Training – Oman Air

Educational Qualifications
Bachelor degree in a related discipline with 2 years of relevant experience preferably as a Trainer / Instructor with an Airline / hotel or hospitality / service sector OR Two years college Diploma in related discipline with 4 years of relevant experience OR Specialised certificate, preferably TTT / BIT Certificate with Secondary School and having approved cabin crew licence* with 8 years of WY / Aviation experience of which 5 years flying experience as SFS. Cabin Crew Instructor experience will be advantage.

Experience Required As mentioned above

Job Location MCT

Job Description
Conduct services training courses as scheduled using high standards and techniques, in accordance with the needs/ demands of the Cabin Crew Operations Section and external customers.
Prepare relevant assessment tools to evaluate trainee’s achievements in coordination with Senior Program Designer
Revise teaching materials as and when necessary in coordination with Senior Program Designer.
Prepare for and conduct relevant practical sessions (dry and wet run).
Maintain high level of discipline and punctuality among trainees.
Prepare reports on the conduct of all trainees and recommend disciplinary action, if required.
Analyze all cabin crew trainee appraisals and provide recommendations before they are released online.
Conduct post briefing for all ab-initio cabin crew.
Carry out assessment on Inflight Checkers.
Counseling for cabin crew trainees and provide guidance during the training period.
Open files and maintain records for all new, refresher and promoted trainees.
Be current within in-flight service standards and any changes or amendments that occur and incorporate into course instruction
Compile performance reports for individual crew from feedback received from SFS, Inflight Checkers and Customer feedback profile.
Monitor Performance Based Appraisal of individual crew for career progression.
Counsel staff with regards to non-compliance of the service delivery standards.
As required by Manager Inflight Service Training

Closing Date 19-08-2017

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