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Last Mile Innovation Specialist – aramex , Kuwait

Objective: This role is mainly responsible for growing all Last Mile Innovation models, The role will look after deploying LMI models in its local geography, the role handles daily operations, reporting and launching new products, in addition to maintaining and growing supply in existing locations. Key Responsibilities: Generate daily, weekly and monthly reports from multiple […]

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Customer Success Executive – aramex , Kuwait

Job Description Focal point for customer’s express and ecommerce shipping requests Assist customers on status of their shipment, outstanding shipments or tracking. Manage end to end shipment life cycle liaising with all internal and external stakeholders Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution Takes and handles customer inquiries, […]

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Customer Success Specialist – aramex , Kuwait

Job Description Focal point for customer’s shipping requests. Provide freight solutions to customers. Develops relationships with allocated customers. Manage end to end shipment life cycle liaising with all internal and external stakeholders. Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution. Provides spot quotations and closes contract. Takes and handles […]

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Last Mile Innovation Analyst – aramex , Kuwait

Key Responsibilities: Generate daily, weekly and monthly reports from multiple systems. Manage and design report templates according to the instructed guidelines. Work with Capacity Planning Team to create a prioritized list of supply requirements in various stations. Compile and consolidate data from various stations to provide management with global statistical and data driven insights and […]

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Regional Segment Manager – Customer Success – aramex , Kuwait

Job Description Create a road map on how to manage transactional customers from service delivery standpoint for both freight and express/ecommerce. Transactional customers are customers with low volumes and low margins but are big in numbers. Able to work within Global Business Setup Analyze, review, deep dive into data, dashboard analytics in order to asses […]

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Contact Center Executive – aramex , Kuwait

Job Description To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers Major duties include but not limited to: Handle Incoming Phone Calls Resolve standard customers requests and route issues that require […]

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Corporate Operations Leader – aramex , Kuwait

Job description: Develop strategy and implementation for the future of the Last-Mile Process. Lead the implementation of the Last-mile strategy and digital transformation through the network in the regional office and Operations managers in each Country. Work side by side with the digital transformation team to align the Last-mile digital transformation plan with all stations […]

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Linehaul Control Management Executive – aramex , Kuwait

Job Description Creating linehaul suppliers in the system. Logging, updating and maintaining accurate linehaul contracts. Coordinating with operations teams at stations about contracts changes / updates and validity. Coordinating with accounting teams at stations about reconciliation, billing and invoice settlements. Creating and updating Shipment Routing Rules (SRRs). Developing and improving linehaul charges system when needed. […]

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Express Operations Analyst – aramex , Kuwait

Job Description: Analyze gateway functions per country, correlation to other departments, facilities and local requirements to define domain, processes and key performance areas. Analyze business processes to identify potential areas of improvements. Examine information using data analysis tools and charts to identify facts/trends, draw conclusions and make recommendations. Prepare periodic health indicators and high-level reports […]

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Sales & Operations Planning Analyst – aramex , Kuwait

Job Description Work with multiple departments to aggregate forecasts and create a prioritized list of supply requirements in various regions. Measuring historical growth to predict future trends. Validate the collected data and reports to run daily verifications. Prepare and present reports on S&OP duties to senior management. Interpret data, analyze results using statistical techniques and […]

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Accountant – aramex , Kuwait

Job Description Perform all accounting tasks for all Aramex stations’ related to Monthly Intercompany accounts reconciliation and balance confirmation. Act as one point of contact for all assigned Aramex stations. Handle the intercompany transactions and monthly reconciliation. Ensure smooth operations and timely settlement of balances in coordination with the accounting manager and team leader. Receive […]

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Talent Acquisition Executive – aramex , Kuwait

Purpose of the Job The purpose of this position is to assess the organization’s staffing needs, manage an end-to-end recruitment process and drive our employee value proposition initiatives. Job Responsibilities Partner with the hiring managers to identify their staffing needs and plan accordingly Plan, design, and manage the talent acquisition processes across the GOC, in […]

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