Admin Documentation Officer – Qatar National Bank , Qatar , Doha

Role Summary:
You will be responsible for perform administrative services such as renewals of licenses, the maintenance of insurance policies, maintaining external service provider documents, reviewing and forwarding utility bills and the provision of other administrative services.

Role Decription:
Provide administrative services for all the Group’s departments and branches.
Maintain contact with external service and utility providers as per the delegated authority.
Support the head of admin documentation in performing unit tasks.
Meeting QNB needs for shipments clearing.
Securing promotion campaign licenses
QNB vehicle fleet management, including registration renewals, insurance policy, fuel and minor services.
Receive utility and service bills (including electricity, water and telephone).
Perform tests on service and utility bills including testing accuracy, performing cost analysis and comparison with previous months and submit analysis to supervisor for review.
Submit bills to accounts for payment processing.
Prepare periodic reports as per the delegated authority.
Maintain the relationship with external service providers.
Respond and log customer concerns/ queries regarding administrative issues, escalate issues to the appropriate authority and follow-up till resolution.
Correspond with service providers to resolve any issues and maintain day to day services.
Renewals of services contracts and processing services invoices.

Bachelor’s degree.
A minimum of 8 years experience in the field of administrative management.

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