Automotive Spareparts Specialist / Advisor , Top Performance – Al Emadi , Qatar

Job Description
The ideal candidate should be experienced and skilled in the selling of racing and performance modification parts for cars, daily duties will include receiving parts into stock, booking parts to workshop jobs, maintaining stock levels and dealing with retail customers.
Knowledge of vehicle layout, parts catalogues and computing stock list would be an advantage. You will ensure our pricing structures are kept up to date and the stock control is always secure and well maintained. You will be the first point of contract both face to face and over the telephone and will be expected to provide excellent customer service.

Key responsibilities:
Oversee the parts sales process from start to finish
Promoting sales of specialized parts for luxury vehicles.
Introducing, advising about vehicle/ cars upragading parts to the customers to promote sales
Read and understand the parts catalogues.
Answer phone calls, provide price quotes and parts informations to customers
Provide high level service to both internal and external customers
Pull/fill orders from stock and ensure accuracy of stock
Locate out of stock parts from outside source and submit an emergancy order, if necessary
Make sure all intenal requests for parts are billed on serivce repair order
Receive payment from retail customers orobtains credit authorization
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Skills:
Skills and Qualifications
Minimum 5 years previous experience in a parts department
Excellent customer service skills
Ability to build positive relationships with the customer and to interpret customer needs
Accuracy and attention to detail

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