CARGO AGENT – The Emirates Group , UAE

Job Purpose
– Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, including operational duties, build instruction, maximisation of available space, load control, safety and ad hoc flight instructions
– Monitor import cargo receipt and breakdown; resolving any related issues in a timely manner
– Prepare and verify accurate cargo documentation, including monitoring of consignment status and ensuring correct documentation is available in accordance with local regulations and company policies
– Update flight handling reports including identification and monitoring of irregularities and discrepancies
– Dispatch post flight information to the correct departments in a timely manner
– Receive and process cargo telephone reservations in a prompt, accurate and efficient manner; resolving any customer queries
– Complete administrative duties as directed by the Cargo Supervisor, including data entry, statistics and reports
– Provide support in cargo commercial activities as required.

Qualifications & Experience
– Good standard of secondary educated.
– Previous knowledge and experience of Cargo reservations/airport operations.
– Knowledge of SITA-based computerized reservations system advantageous.
– Knowledge of dangerous goods procedures.
– Ability to communicate effectively at all levels in both written and spoken Dutch, French and English.
– Proficient in MS Office.
– Will be required to work a shift pattern, including week-ends and wear the company uniform provided.
– Applicants must have the legal right to live and work in Belgium. The Company will not provide assistance with obtaining work permits.

Salary & Benefits
We offer our employee’s competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.

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