Client Account Leadership Senior Manager (Travel and Tourism)
Location: Riyadh, Saudi Arabia
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
The Accenture Client Group. Our deep industry expertise with digital innovation and leading-edge technology brings unique end-to-end services to clients. We drive tangible and sustained business outcomes, cost optimization, and stakeholder experiences bringing the power of One Accenture.
An expert consulting practitioner who has grown successfully within a large consultancy firm or have deep industry knowledge leading clients through complex initiatives to unlock the potential of their workforce and transform their business. You are the heart of client relationships, a trusted client advisor who helps unleash the power of One Accenture to our clients by bringing them data-driven insights, new ideas, industry expertise, and end-to-end solutions from across our ecosystem. You drive financial performance for the account (e.g., sales, revenue, and profitability) and run account operations. You are a relentless storyteller, inspiring teams with your vision and a new way of thinking. You have a proven track record of assembling diverse, high-octane teams that harness people’s strength and deliver radical insight. You understand that co-location with clients and teams is critical to innovation and you are ready to partner at client sites. You will work as part of an established client team across a range of projects to deepen client insights and cement your status as a strategic adviser.
Support Complex Program Delivery, specifically responsible for client relationships, sales, delivery, and account management partnering with clients to reshape digital and human work to create business value.
Grasp the challenges Accenture clients are facing, offer solutions, and describe the value of transformation in terms of business outcomes.
Drive profitable sales growth by developing a robust, long-term pipeline of opportunities to ensure the sustainability of Accenture’s business
Shape solutions for our clients by creating opportunities by making the connection between the client’s strategic priorities and the Accenture offerings, solutions, and people to address these priorities
Manage client satisfaction and ensure service delivery expectations are met, in line with client expectations
Bring together the right team and lead account planning across the account team
Work as a trusted client advisor
Create a solid business network within the client and seek opportunities to create connections outside of the client to further enhance relationships (e.g., client to client, cross-industry)
Build and leverage a deep understanding of both the industry and market in which the client operates, as well as an intimate knowledge of the client’s business to influence the client’s business strategies
Use your powers of persuasion in interactions within Accenture if you think there’s a better way to solve a problem.
Promote evidence-based business decisions by blending in business data and domain expertise to discover new insights.
Here’s What You Need:
Strong, well-structured communication skills, both written and oral. English and Arabic mandatory.
Minimum 3 years of industry knowledge and market intelligence with travel and airline services companies
Thorough knowledge of Saudi travel and airline services market, experience working with travel and airline services in Saudi
Minimum 8 years of management consulting experience developing trusted client relationships with proven sales growth form onset of business development, RFPs, orals, client sales/presentations through delivery
Minimum 8 years’ experience assembling and ensuring transformational solutions and diverse teams for complex program delivery
Minimum 8 years’ experience in an influential technical advisory and/or consulting role keen to deep industry insights/trends and innovation
A Bachelor’s degree or equivalent
The ability to travel as needed.
Bonus Points if:
You’ve championed multiple client projects from innovation strategy to industry transformation.
You know how to improvise and adapt to lead clients and teams through change and ambiguity with integrity and compassion.
You’ve gained the trust of your clients and partnered with them to design business processes, lead business cases, deliver agile projects, develop new operating models, manage talent and change, co-create intellectual property, and solve critical business issues that offer accelerated value.
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