Shore Network Engineer SR provides support for the various systems located at the U.S. Navy’s Network Operations Centers (NOCs). Support includes administration and maintenance of systems, use and development of standard operating procedures, coordination of troubleshooting efforts to resolve issues on supported units across multiple circuits and systems and facilities. Candidate will provide training to on-site Navy personnel and assist those personnel in resolving ship-to-shore, shore-to-ship and NOC-to-NOC networking issues. Depending on location, Secret or Top Secret/SCI Clearance may be required
Candidate will be responsible for supporting Navy NOCs. Conducts on site troubleshooting and maintenance assistance for problems that cross multiple systems
Provides training on new systems and works processes for Fleet NOC personnel
Coordinate repair of installed C4I systems to include servers, routers, switches, firewalls and other network security devices
Support shore-based facilities to ensure those facilities are fully operational to meet the requirements of fleet units/ships assigned permanently or temporarily to the AOR. Support fleet units/ships as required to ensure connectivity to Naval networks.
Provide support for NOC restoral in case of outages and rapid response for emergent issues
Provide on-site engineering and technical support for the integration of IT hardware and software upgrades
Provide support for maintenance of the system architecture configuration and maintain configuration management to meet the site program objectives; on-site support shall provide activity based technical and engineering support for process configuration
Provide recommendations for alternative courses of action to more effectively accomplish the integration of upgrades and modifications;
Provide recommendations for improvement or alternative networking strategies
Assist in conducting preliminary network testing after integration and configuration of site upgrades and modifications
Support Information Assurance, to include adherence to IA policies, operations of IA related systems (HBSS/ACAS, IDS, Antivirus, firewalls).
Interacting with multiple customer organizations will be required.
Less than 5% travel may be required.
BS in Information Technology (or equivalent technical degree) or 8+ years technical experience in related discipline required.
6+ years of experience with DoD enterprise or Navy networks. Fleet NOC experience highly desired.
6+ years of experience in troubleshooting networks and operating system issues across multiple systems.
IAT2 certifications required for both OS and IA (Security+ CE or equivalent required).
CCNA or equivalent applicable network OS (Juniper, etc.) required.
Windows Server, Red Hat Enterprise Linux (RHEL) or Linux+, and/or VMWare training/certifications required.
Higher level CISCO certifications highly desired.
Communicate well both orally and in writing
Must be able to troubleshoot across multiple systems, including those off-site and work with other SMEs to determine cause and actions to take for restoration. Must be able to work with/train local military personnel to assist in resolution of problems.
Must be able to provide OJT to technical personnel and modify technical documentation including BoMs, SOVTs, BESEP inputs, and other system engineering documentation
Must have the ability to create or support the creation of technical presentations under the direction of Navy or government officials
Depending on location Secret or Top Secret/SCI Clearance may be required.
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