Ability to focus on quality customer service & emphasis on customers benefit.
Able to maintain relations with new clients & retention of old ones.
Ability to create a pool of committed, profitable customers for long time scale and building sound relationship with them.
I have excellent interpersonal, planning & prospecting skills.
Able to communicate with a wide range of people and always can apply strong customer service ethic.
I have strong negotitiation, decision making skills & have an ability to manage risk.
I have good numerical skills & ability to explain complex information in simple terms with examples, clarification & advice.
I can initiate activates to ensure on time and scheduled response to costumers.
I can contribute towards the development of new products and service, based on customer feedback.
I can maintain business relationships with our clients.
I always follow up with the accountant responsible for the file of company.
Facilitator to perform as a key contact person for customer relationship.
I always review independently all documents and link entire customer accounts to suitable relationship.
Knowledge of import procedures
Problem solving and analytical skills
Keen attention to detail and accuracy
Coaching and mentoring
Monitoring and follow up skills.
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