My City Expert Team Leader – Emirates Group , UAE

Job Purpose
My City Expert is on the lookout for an enthusiastic and knowledgeable Senior Sales Consultant ready to help make My City Expert THE place to turn to when planning a holiday in the UAE.
The perfect candidate will know the UAE and all of its attractions inside out and they will be as passionate about sales conversions and upping the revenue as they are about offering top-notch customer service.
We believe sharing is caring, and we’re all about sharing amazing experiences on our various social media platforms. You should feel as comfortable posting on Instagram, Facebook and TikTok as you are strolling along the streets of Dubai.
This is a leadership role – the type of people that will report to you will be:
Jolly John – Jolly John has more energy than the Duracell Bunny. He is a true extrovert who thrives in social situations. Jolly John loves spending time with people, is highly approachable and could make friends with a grizzly bear.
Typing Tina – Typing Tina is great at communicating – especially if she can do it through digital channels where she can show off her exceptional grammar and record-breaking typing skills. Typing Tina can inspire imagination and send you on an adventure with a simple sentence through chat.
The successful candidate will be able to support their team with training, coaching and motivation as well as leading by example with all things sales and customer service.
By becoming a My City Expert ambassador, the My City Expert Team will be the team that tourists and residents alike will call when they want to know more about Dubai and need recommendations on what to book. You must be passionate about Dubai and all it has to offer to be successful in this role.
You’ll fit right in if flexible working hours are your jam and there isn’t a situation you can’t resolve with both parties felling like a winner in the end.
Qualifications & Experience
N/A

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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