Provides timely periodic/ ad-hoc reports and analysis on operational performance for all the hubs covering ground and flight operation linked activities. Supports the operational team leadership in day-to-day activities including reporting, systems, database management is in line with set measures and company’s adopted policies and procedures.
Key Result Responsibilities:
Catalogues, centralizes, and curates operational data to facilitate decision making and drive operational efficiencies.
Maintains and owns the data dictionary for operational reporting.
Acts as a subject matter expert (SME) for operational analytics enabling standard reporting and insights for ground operations, flight operations. training and dispatch / OCC teams
Extracts/obtains data from different systems and channels to design reports to be utilized in analyzing flight, route,airport and crew performance across key metrics; identifies deviations and develops alerting mechanisms to prioritisetheir review by the business.
Employs Company’s data and statistical models and techniques to test the effectiveness of different courses of actionand generates reports accordingly
Provides necessary data and technical knowledge to all concerned parties in Group Management & hubs to assistthem in the operational monitoring and improvement process
Produces, analyzes and communicates to concerned parties the daily growth report for all hubs based on the dataavailable in the system.
Partners with cross-functional teams, vendors and partners to develop and deliver reports and insights that meets thebusiness needs and requirements.
Acquires data from primary or secondary data sources, implements and maintains databases, data collection systems,data analytics and other strategies.
Manages the maintenance and performance of the daily data integrity from all data sources; supports any dataextracts between providers, partners and internal IT for data integrity and accuracy.
Qualifications & Training
Bachelor degree in Mathematics/Statistics/Finance or equivalent.
Proficient in (Business Objects, Tableau, QlikView, etc) and in statistical computer languages (R, Python, etc)
Expert in Microsoft Office (Advanced Excel, Access and PowerPoint)
Fluent in English (Arabic Language is a plus).
Work Experience/Other Competencies
Minimum 3 years’ experience as a business analyst or in a similar role, responsible for data analysis, interpretation, modelling and project proposals
The right candidate shall have a passion for discovering solutions hidden in large data sets and must have the ability to drive business results with his/her data-based insights.
Comfortable working with stakeholders and functional teams to improve business outcomes.
Aware of operational areas and common terms / process flows
Hands-on/ technical expertise in data models, database design, data mining and segmentation techniques.
Comfortable doing “search and discovery” or “what if” analysis where the answer or path to answer or path to answer is unclear Strong inclination towards a creative mindset.
Experienced in visualizing and presenting data for stakeholders using reporting packages such as: Business Objects, Qlikview, Tableau, databases (SQL), etc.
Strong knowledge and experience in statistics using statistical packages and computer languages to manipulate and analyze data and draw insights from large datasets (Excel, Access, SPSS, R, Python, etc.)
Employs a balance of technical expertise, and interpersonal relations to execute new initiatives that support company’s objectives.
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