Policy Administration Assistant – Transguard Group , Dubai, UAE

Job Description
Transguard Workforce Solutions is currently recruiting for a Policy Administration Assistant. As a Policy Administration Assistant, you will be responsible for responding to email queries, entering policy & membership information, member reconciliations, invoice queries, validating documents.

In this role, your responsibilities include the following:
Provide full administrative support to clients & intermediaries
Review all documents received and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLA’s
Maintaining physical or electronic records related to medical insurance policies & maintenance requests
Upload member data files to regulatory systems
Upload PBM membership data to partner system
Liaise with cross-functional teams for customer service, medical and health on track related queries
Ensuring customer, client and broker are at the center of day to day activities to meet the evolving needs and expectations

The ideal candidate will have the following skills and experience:
Bachelor’s degree holder
At least 1-year administrative experience within the insurance industry
Basic Knowledge of healthcare operations
Excellent organizational and multitasking skills
Customer-oriented communication skills

Click here to Apply Online

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