Program Secretary – Ajman University , Ajman ,UAE

SUMMARY OF FUNCTIONS:
Perform a range of basic office support activities for a unit/department, such as answering phones and directing calls,
Respond to inquiries and perform routine clerical, data entry, and/or word processing work as assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Answer telephones, route calls, take messages, and provide general information; greet and direct visitors; answer routine inquiries; maintain log of inquiries as required.
Open and route incoming mail; distribute correspondence and other material to department staff/faculty.
Perform a variety of routine typing assignments as appropriate to the position;
May operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials; type and mail form letters.
Copy and/or duplicate materials as requested; may oversee day-to-day operation of copy machine.
Establish, maintain, process, and/or updates files, records, and/or other documents.
May perform specialized services of a routine clerical/administrative nature in strict accordance with established procedural guidelines, as appropriate to the position.
May schedule or assist in scheduling appointments, meetings, and/or conferences, as appropriate to the position.
May order, stock, and distribute office supplies.
May run various routine errands, as required, for the unit/department.
Perform miscellaneous job-related duties as assigned.

SUPERVISION:
Report to: Coordinator of General Education Program
Subordinates: N/A

QUALIFICATIONS & EXPERIENCE:
A current AU student
KNOWLEDGE & SKILLS:
Ability to understand and follow specific instructions and procedures.
Ability to prepare and print routine correspondence, labels, and/or other basic written material.
Skill in the use of operating basic office equipment.
Record maintenance skills.
Receptionist skills.
Ability to maintain calendars and schedule appointments.
Word processing and/or data entry skills.

WORKING CONDITIONS:
Work is normally performed in a typical interior/office work environment.
No or very limited physical effort required.
No or very limited exposure to physical risk.

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