Resource Officer – The Emirates Group – Dubai, UAE

Job Purpose
Administer, review and constantly enhance the process for Sourcing Suppliers and contingent workers. Manage and monitor the induction process for all Emirates Group IT staff and exit process for all contingent workers. Ensure appropriate adherence of supplier contracts and on a timely basis gather feedback from consultants, in order to improve terms and conditions in line with the needs of consultants. Provide front line contingent worker advice and support through consistent and fair implementation processes and procedures to EG-IT Line Departments in a timely and professional manner, ensuring quality service across all departments. Maintain Technology Business Management (TBM) cost model, drive optimizations and validate that business cases are fully supported by the proper technical and financial details as derived from the TBM model. Responsible for conducting Technology Business Management analysis and support under the guidance and direction of TBM Office, Technology Finance and Technology Management and in collaboration with TBM Analyst. This role will serve as the technology subject matter expert and power user on a TBM cost model which provides transparency into the Group?s technology products and services. Support the TBM model to ensure that the various departments within technology drive a reduction in IT unit costs and maximize IT resource utilization as well as ensuring the department is being run in line with industry standards.

Qualifications & Experience
12 yrs schooling or equivalent 5+ yrs Degree or Honours (12+3 or equivalent) 2+ yrs Experience in Information Technology, Project Management Knowledge/skills: – Degree in Computer Science, Business, Management or Finance ITIL certified – Experience in a large multinational Technology organisation preferred. – Strong quantitative and analytical skills for IT financials – Strong to expert level skills and experience in formulaic logic such as MS Excel if statements, VLOOKUP, pivot tables, macros, etc. – Strong to expert skills in data transformation using MS Excel or Access – Knowledge and application of relational database concepts – Excellent communication and presentation skills to executive management audiences – Infrastructure background – Data analytics and data mining and Advanced analytical and big data analysis skills – Previous experience working with scripting, report building, etc. In-depth knowledge of the TBM model – In-depth knowledge of the Apptio tool – Ability to work efficiently and effectively with multiple levels of management and staff across the organization – Understanding of IT infrastructure domains including Cloud computing, data centres, network/communications, server utilization, virtual environments, storage, and application development – Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations, capital & operating expense handling, program portfolio management, and application/infrastructure support – Strong ITIL or Service Management background

Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website

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