SECTION I: JOB PURPOSE:
This role is responsible for providing operational support to the itfc People Development activities, initiatives, and systems including Learning & Development, Performance Development, Staff Engagement, Staff Promotion, and Succession Management in adherence to current policies and procedures.
SECTION II: KEY RESPONSIBILITIES:
Administer the end-to-end staff engagement platform, including communications and campaigns, maintaining the employee database, monitoring adherence to standard protocols, and report on the progress of surveys and results.
Administer the performance system in itfc from maintaining employee database to goal setting and performance reviews or check-ins. Provide training and development to all users, both staff and managers, on the performance system.
Report status on the progress of the performance development activities.
Generate and prepare annual performance reports for calculation of staff merit increases and/or incentives.
Learning & Development
Support the preparation of L&D Strategies, annual L&D plans, and budgeting.
Administer the Learning Experience Platform from maintaining the employee database to ensuring different learning paths are properly mapped in alignment to approved L&D plans.
Assist in the successful implementation of training and professional development activities of itfc employees in itfc according to the approved L&D Plan to make the most out of people’s talents and help teams develop to their full potential through different L&D interventions and programs.
Prepare all payments related to People Development activities.
Support the process of conducting the Staff Promotion, Staff Performance Appeals, Succession Management (HIPO) activities in itfc in adherence to current policies and procedures.
Work closely with Talent Acquisition & Total Rewards to ensure synergy between both teams and reliable backup on HRIS systems, including SAP and other related activities.
SECTION IV: KNOWLEDGE, SKILLS & COMPETENCIES:
CIPD, SHRM Certification, or any HR Certification is preferred
English is compulsory
Arabic/French is preferable
Years of Experience:
Minimum 2 years of experience in the Human Resources field
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