Service Sales Specialist, Jeddah – ABB , Saudi Arabia

This role will be based in Jeddah.
Your responsibilities
Sells products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.
Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
Identifies and drives the development of new market opportunities in the designated market and ensures knowhow sharing and cross-collaboration.
Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.

Market Intelligence
Continuously assesses market trends, customers, competitors, industries, applications and market analyses to identify and realize opportunities with existing and potential new customers within the target segment. Feeds back on the market trends, competitive landscape, market-pricing expectations, channel strategy and local conditions to win.
Customer relationship/relations
Builds and maintains strong relationships at senior levels with the key customers, stakeholders and other decision makers. Ensures effective marketing communications, in particular ABB’s value proposition. Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.
Your background
Ideally you’ll hold a Bachelor of Science in Engineering (Electrical, Electronics or Computer), with 3 years experience in control systems sales, with service sales experience.
Fluent in Arabic and English is required.

More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

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