SPECIALIST–ORGANIZATIONAL DEVELOPMENT – New Mowasat Hospital , Salmiya, Kuwait

JOB SUMMARY
The Specialist is responsible for planning, development and execution of staff development programs, Performance Management, Succession Planning, Learning, Career Development, Staff surveys, Awards, Recognition, sports life and Uniform.

DUTIES & RESPONSIBILITIES
Performance Management & Succession Planning
Maintains and continuously improves the Hospital’s Performance Management System.
Launches and manages the annual performance appraisal cycle and develops Appraisal Reports
Prepares reports for performance appraisals, trainings etc. as required
Evaluate and strengthen the Medical Appraisal system and facilitate the automation process.
Develops and carries out the mid-year performance review and feedback
Efficiently manages the new staff probationary period appraisals.
Develops Succession planning program to develop, retain and maximize the utilization of high potential/performing employees.
Learning
Identifies learning needs for Hospital staff through Training Needs Analysis (TNA) employee survey, individual/focus group interviews and consultation with HODs.
Plans and manages learning programs to meet development needs within the training budget; Prepares budget reports to justify expenses.
Organizes and develops/ obtains learning procedure manuals, guides and course materials such as handouts and visual materials
Develops alternative learning methods if expected improvements are not seen.
Manages the Orientation Induction programs for trainees and new joiners; ensures proper implementation.
Develops and recommends learning and events budgets.
Coordinates learning programs for university graduates within the organization.
Establishes tie-ups with recognized universities to conduct learning programs.
Effectively manages the continuous medical education of the physicians, nurses and paramedical staff.
Career Development
Develops career development program of all Hospital staff categories.
Administers career development programs
Develops specialized programs for talents & key employees.
Designs and implements leadership programs for high potential employees.
Discusses career opportunities with high potentials on a regular basis.
Runs the system of rotations in the Hospital
Designs the mentoring and coaching methodology, and obtains regular feedback from program participants, mentors and coaches.
Staff Recognition:
Plans and organizes the yearly Long Service Award Ceremony
Plans and organizes the yearly Staff Day Out Event
Handles the New Mowasat Award
Manages the New Mowasat Prime Award
Handles the birthday gift planning and distribution
HR Policies & Procedures:
Maintaining and updating the HR policies, procedures and forms.
HR Portal:
Maintaining and updating the HR Portal.
Staff Sports and Social Life:
Plans and organizes sports events for the staff. e.g. Football, Cricket, table tennis, etc.
Plans and organizes Physical fitness classes
Manages the male and female Gyms
Organize “Coffee with HR” meetings regularly with staff in NMH & NMC.
Staff Uniform:
Reviews and updates the staff Uniform Policy and necessary forms.
Source and secure quality Uniform supplier
Works on developing a long term contract / relationship with the supplier through the Purchase Department
Plans the forecast for annual uniform required including the different staff category and develop the estimate budget.
Collaborates with the IT Department to develop a software to track and control the uniform issuance and distribution
Ensures new staff receive their uniform as soon as they join the Hospital
Any other uniform related tasks.

Other Duties
Develops and recommends the annual training and events budgets.
Assists the HR Director in developing the annual HR budgets.
Updates changes to the NMH organization chart and maintains copies of all departmental charts and reports to HR Manager..
Participates in educational programs and in-service meetings.
Performs recruitment functions as requested by the HR Director.
Performs other related duties as requested by the HR Director

KEY CONTACTS
INTERNAL:
Department Heads & Managers
IT Department Staff
Other NMH Employees
EXTERNAL:
Representatives of Info Technology/Service Companies
Representatives of training companies
IT Support Service Providers

JOB REQUIREMENTS
Education : Bachelor’s degree in a related discipline, preferably Human Resources, Management Information Systems or other relevant subjects
Experience : 2 years’ experience in a similar role esp. Learning & Development
Administrative Skills: Detail oriented with Presentation and Analytical skills. Flexible in approach, ability to Multitask and Prioritize responsibilities.
Soft Skills:ft Skills:Excellent Communication and Inter-personal skills.
Computer Skills:MS Office (Word, Excel, Outlook) and Internet
Language SkillsExpertise in written and spoken English, Arabic is an advantage

PHYSICAL & WORKING CONDITIONS
Normally works in an air conditioned office, in neat and pleasant surroundings. May involve long periods of sitting; telephone and in front of a computer screen; use telephone and computer keyboard on a daily basis Involves meticulous review of data and working under pressure to meet deadlines.

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