CONSULTANT, INTERNAL COMMUNICATIONS – APCO – Riyadh, Saudi Arabia

The incumbent is responsible for playing an integral role in communicating a client’s business priorities and progress; purpose and values; and helping drive employee engagement in support of key priorities. This includes partnering closely with Executive Leadership, Human Resources and the rest of the Marketing and Corporate Communications Team to develop overall company internal communication strategy and execution of that strategy through written, video, in person and other innovative tactics and channels to ensure a consistent message is received throughout the organization.

Essential Duties and Responsibilities: Under the direction of the client’s chief marketing officer:

Partners with the head of corporate communications and relevant internal stakeholders to develop and execute an internal communications strategic plan for the company in partnership with Executive Leadership and Human Resources in alignment with company goals, culture and brand.
Manages internal communication process, including overseeing the evaluation of communications channels, development of communication tools and messages, delivery of internal communications and management of content to ensure consistency of key messages. Develops approaches to enhance and positively promote the company’s values, branding and messages within the company.
Develops content for a variety of communications channels on a range of subjects including business strategy, organizational initiatives, organization changes, benefits, policies and practices, and other information of importance to a diverse employee group.
Identifies and develops innovative and creative short and long-term solutions for internal communications and employee engagement.
Directs, educates, inspires and engages leaders and managers at various levels in support of communicating key business strategies; connecting employees to company values, culture and results; and helping create employee connections within the organization.
Maintains regular communications with leadership and employees throughout the company to understand communication needs and identify any potential gaps. Confers with employees at all levels of the company to gather information and formulate approaches to maximize communication messages. Consults with internal stakeholders to develop communications strategies for specific situations.
Oversees preparation of routine communication to connect all employees, such as new hires, promotions, organizational changes, company initiatives and results, business and employee success stories, company position/response to internal issues.
Evaluates and oversees internal company publications and programs; facilitates the creation of artwork and verifies facts involving employees; frames technical information in lay terms; produces written and visual materials.
Acts as a liaison between internal communications and external communications and marketing efforts, coordinating the intersection between the two to ensure consistent messaging and alignment.
Liaises with the talent team to ensure all employee programs are effectively communicated and align with the company’s strategic business priorities.
Plans and coordinates details involved with internal company events such as anniversaries, celebrations of purpose, Town Halls and other employee engagement events intended to develop greater connection with and understanding between employees at all levels of the company.
EDUCATION & EXPERIENCE: Effective accomplishment of the job duties requires 3+ years of experience in internal communications, and some experience of public affairs, communications, journalism, business or a related field.

Knowledge of, methods and practices applied in design and implementation of public information, marketing and communications; methods and techniques of writing for a variety of purposes and diverse audiences; principles of business communications; correct English usages, including spelling, grammar and punctuation; research techniques including internet and database resources; current trends and methods in public information; website development methods and techniques; media markets and sources of information.

Ability to: understand and translate the company priorities and messages to others; apply writing style and techniques appropriate for differing business and journalistic/public relations purposes; interact tactfully and effectively with other professionals; understand and interpret new and complex concepts and information applicable to assigned projects and responsibilities; operate a computer and use various software applications such as word processing, presentation/graphics, and spreadsheets.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands for this position are moderate. Much of the work is performed in an office setting. Work involves a high activity level and pace, competing time demands, and interaction with others. Essential tasks require the use of keyboarding, phone and other office equipment usage, reading, writing, editing and speaking. May require working evenings and weekends, and extended hours to accomplish assigned work. This position is on call 24/7 to provide assistance with any emergent situation.

The position will be based in Saudi Arabia.

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