Graduate Field Service Engr I – Saudi National – Honeywell International , Saudi Arabia

Innovate to solve the world’s most important challenges
Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Key Responsibilities
Validate customer request
Educate customer and field technicians
Write documentation used by field technicians
Ensure Right and Fast Delivery

Bachelor’s degree / equivalent, or High school diploma with significant relevant experience.
Previous industry experience
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Advanced Degree
Good presentation skills

Additional Information
JOB ID: req238599
Category: Customer Experience
Location: DTV – Plots 13 & 16,Dhahran Techno Valley Science Park,Dhahran,EASTERN PROVINCE,34464,Saudi Arabia

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