Student Information Assistant – College of the North Atlantic , Qatar

Job Description
The College of the North Atlantic – Qatar is inviting nominations and applications for the position of Student Information Assistant in the Admissions and Registration Department. Reporting to the Registration and Enrollment Section Head, the Student Information Assistant must be a proven leader with the skills and expertise necessary to support the Admissions and Registration Department in fully implementing the College’s mission and vision.

College of the North Atlantic – Qatar Profile:
The beautiful and culturally progressive State of Qatar is home to the world-class post-secondary institution, College of the North Atlantic-Qatar (CNA-Q). Internationally recognized as a comprehensive technical college, CNA-Q is committed to high quality, student-centered education. This commitment is reflected through state-of-the-art facilities, accessible and responsive technology programs and strong partnerships with industry.
With more than 600 staff and 3,000 students, CNA-Q is one of Qatar’s largest post-secondary institutions offering over 30 diploma programs through student-centred learning. By providing training in a range of technical areas including Engineering Technology, Health Sciences, Industrial Trades, Business Studies and Information Technology, CNA-Q brings the State closer to the goals of Qatar National Vision 2030.

Duties & Responsibilities:
This position requires an energetic and enthusiastic individual who will manage the Admissions and Registration Department’s reception desk by answering phone calls and responding to emails sent to designated email address. The candidate should have significant experience working in Admissions and Registration or a related field preferably within higher education and possess the qualifications necessary to be successful in the role of Student Information Assistant.
The successful candidate will assist students, applicants and parents to complete request forms available at the Admissions and Registration Department and ensure all information requested is complete and accurate. He/she will also ensure that College brochures, calendars and other promotional material are well stocked, organized and easily accessible to visitors, applicants, students and parents.
The candidate will assist registered students by responding to their questions in a timely manner, processing requests for a Confirmation of Enrollment letter and provide directions, as requested. He/she will arrange meetings and appointments between visitors and Admissions and Registration Department staff in a timely and efficient manner and inform all relevant parties of the appointment details.
The candidate will assist the Admissions and Registration Department staff by filing student records accurately and ensure all records are filed in accordance with the College’s Data Protection policy. He/she will assist in transcribing documents from Arabic to English and vice versa, proofread all documents to identify errors before submitting. He/she will also coordinate and distribute transcripts and graduation letters to students in a timely and efficient manner.
The successful candidate will support the Admissions and Registration Department to access the waiting list and inform potential students, parents and others regarding waiting list information.

Qualifications
Education and Certifications:
Diploma in a relevant field is required
Experience:
Minimum 1 year of relevant experience
Language:
Fluency in written and spoken English & Arabic is required

Other Required Skills:
Good organization skills with a high standard of professional integrity. A proactive can-do attitude to work and good time management is essential. The ability to think analytically and solve problems and good attention to detail is required. Commitment to positive relationship building and effective working relationships across all levels of the organisation is required. Candidates should demonstrate explanatory communication and interpersonal skills. Fluency in English and Arabic is required.

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