Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for an Oracle Techno Functional Support Consultant – HR Systems to be based out of our headquarters in Dubai.
Job Role-
The role is initially to assist the ESS and HCM teams, in collaboration with the ICT Department to implement further enhancements and automations to Transguard’s Oracle HCM system.
Job Responsibilities-
To provide Subject Matter Expertise (SME) in Oracle HCM processes especially ensure automation of processes to and from other internal and external software applications;
Responsible for technical input inclusive of programming and any technical and functional requirements and assist in ESS and HCM business process re-engineering;
Leading Conference Room Pilots (CRP’s) to end-users, ensuring documentation of Test Scripts, User Acceptance Testing, Sign off, Training materials and Knowledge Transfer is completed; To give guidance through various forms to the vast user community on the best use of existing functions and newly introduced functions;
Design and develop discoverer reports and develop and maintain customised forms and reports; Co-ordinate update and maintenance of the business critical master tables and system configuration database of the ERP system;
Design, development, building, testing and deployment of new or changes in configuration and/or custom extensions like Reports, Forms, Alerts, Workflows, Interfaces, and other related Concurrent programs; Developing and maintaining resolution procedures, using industry standards for development, testing and user acceptance to ensure a standard company policy is adhered to;
Developing, maintaining and distributing documentation like Technical Design Document, Database Extensions Document and Test Scripts, ensuring that it is constantly kept up to date to meet Oracle system audit requirements; Implement Transguard policies through Oracle Fast Formulas;
Evaluation and improvement of system performance and usage Training material preparation and maintenance and training the end users;
Maintain and update end-user and procedures documentation;
To provide Technical and Functional Expertise to key stakeholders and Business Subject Matter Experts in all phases of the project lifecycle from discovery, design, build, user acceptance testing and go-live;
Develop and maintain relationships with all key stakeholders IT, ESS, HCM and Business Units and other relevant stakeholder depts. on a regular basis to ensure effective communication and running of system;
Liaise with internal stakeholders and Database Administrators for impact analysis of software updates, patches and enhancement requests on existing data model.
Skills
Minimum English Language Level 4 (by Transguard Group Standards)
Active Career Development
Body Language Awareness
Business Process Analysis
Cultural Awareness
Customer Complaint Handling
Customer relationship management
Customer Service Awareness
Drug & Alcohol Awareness+CCC30
Effective Business Writing Skills
Effective Negotiation Skills & Conflict Resolution
Effective Presentation Skills
Environmental Awareness
Heirarchy and Responsibility Recognition
Incident & Accident Reporting
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