We are currently looking to hire a Senior Engineer C&D NOC who will contribute as a key member of the team to provide engineering support to our Al Jazeera Media Network services. You will have experience and expertise in the field of Contribution and Distribution Systems and technologies.
Job Type: Contract – Freelance
Ensures healthy operating conditions of satellite Contribution and Distribution Services / OTT live streaming services worldwide and within the organizations infrastructure for quality control, identifying service‐impacting anomalies and alerting appropriate personnel as needed.
Ensures healthy operating conditions and provide 1st level support for the internal IPTV system.
Analyze and diagnose systems faults/alarms occurrences, analyses services incidents, and reports to C&D‐MN Team and services providers as applicable and follow‐up on rectification progress.
Taking part in the implementation of the preventive and corrective maintenance plans, taking part in the systems updates and upgrades through assessing changes and risk on operations.
Provide 1st level support for various C&D sub‐systems to maintain services ON AIR.
Ensure that any service affecting issues are effectively communicated to C&D teams for level 2/3 support.
Monitoring and Control all C&D Systems and Networks connection to/from end users, clients, viewers and service providers to ensure minimal services downtime.
Perform Signal Routing and Monitoring of Incoming and Outgoing signals through various C&D systems, Satellite & Fiber links with end‐user, clients, viewers and service providers.
Measures and analyses signal at all forms (RF, Baseband, IP and ASI) to ensure that signals comply with established industry and AJMN standard.
Provides help and information to end‐users/viewers on their program needs, transmission & reception status and pass on information to the relevant end‐user.
Reports all events during the daily operation work including transmission and customer incident reports and submit these reports to concern parties.
Perform C&D Daily Operations reports including Service and Equipment Checklist reports and monthly system and service check.
Update SAT website with all changes on AJMN platforms, solve and follow up with AJMN users to improve user experiences.
Bachelor’s degree in Electronics/Telecommunication/Broadcast/Computer Engineering
Min 5 years of relevant experiences in operating end-to-end OTT video delivery technologies
Skills on any of the following areas depending on specialization on either RF, Compression or Baseband
Excellent Skills in Troubleshooting, configuration and setup of different RF Systems and equipment
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