Sr Field Service Technician – Honeywell , Saudi Arabia

Design solutions to drive safe living and quality of life
The future is what we make it.
When you join Honeywell, you become a member of our distributed team of problem solvers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to multifaceted career opportunities across different fields and industries.
Are you ready to help us build the future?

Responsibilities:
Reach objectives in terms of contract performance, billable hours, efficiency, and process compliance.
Delivery of agreed services on time, within scope, and within budget.
Maintains customer’s happiness at acceptable levels, and resolves customer happiness issues
Reviews VOC feedback and takes appropriate proactive actions
Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels
Participate in estimate review process prior to jobs or contracts being achievable from a technical perspective. Participate in risk review (per Honeywell policy)
Ensures service contracts, additional works and small service projects are resourced accurately
Actively discourage silo mentalities and attitudes
Ensure safe and balanced work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement
Where applicable, ensure fire and security industry codes and standards are upheld
Perform and provide counsel on expert emergency, maintenance, testing, engineering, programming, designing, and start-up technical support across any type of electrical or mechanical equipment, systems and subsystems (including software where applicable) from simple to moderately sophisticated in nature
Perform or provide advice on diagnosing and repairing equipment and systems (both hardware and software) beyond the capability of other service technicians
Provide technical training, mentor, and work direction to other service engineers and technicians and subcontractors
Programming and engineering capabilities should also be outstanding and specific in nature to warrant the leadership level

Experience & Qualifications:
BMS Technical Experience demonstrated ability
Excellent Honeywell and industry based basic programming skills
Strong fault finding skills
Excellent Honeywell product knowledge
Handing Services inside Aramco will be added value
Excellent troubleshooting in networking.
Expertise in communicating, negotiation and implementing process.
Customer Relationship Management – The ability to build and maintain effective relationships with customers based on trust and mutual understanding
Mentoring and Developing Others – The ability to improve the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies
Drive for Results – The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking

Technical Skills:
Expert in BMS (building management system)
Expert in XL800 series controllers (i.e. Xl Web, CPO, XL 500, XL800, FCUs, etc.)
Expert in configuration of EBI various versions (i.e. EBI310, 410, 430 & 500)
Commissioning experience in C-BUS, BacNet & LON topologies
Good Knowledge in Networking and windows server machines
Understanding of Aramco services, standard
Networking configuration and requirements understanding.
Understanding of LAN/WAN networks with distribution
Excellent troubleshooting in networking.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Additional Information
JOB ID: HRD103767
Category: Customer Experience
Location: DTV – Plots 13 & 16,Dhahran Techno Valley Science Park,Dhahran,EASTERN PROVINCE,34464,Saudi Arabia
Nonexempt

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