WAITER – BIN HINDI GROUP , Bahrain

Job Summary
Responsible for serving food while maintaining a positive, fun, and clean atmosphere in the restaurant. shall use all tools available to be knowledgeable concerning quality food, service strategies, and culture. Shall demonstrate teamwork, and will complete opening, closing, and additional duties, as specified by management
Minimum Qualifications & Experience
High School or any related field is preferred.
Minimum experience of 1-2 years in similar jobs.

Required Skills
Good communication skills in English, preferably Arabic as well
Able to work professionally under pressure and stress, especially during busy hours
Capable of long hours of standing workload
Capable of carrying 20-25 kgs of load
Maintaining a good pace of work
Works together as a team and is a team player
Fulfilling any reasonable requests asked by the manager or the supervisor

Duties and Responsibilities
Make eye contact and smile at every guest he/she passes
Prepare for the specific needs of the shift by: Arriving at work with a clean appearance and proper uniformComplete the opening duties of setting up the station, making sure area is clean and completing the side work
Reading the communication board for important daily feature and shift information
Request that manager visits tables for regular guests and/or guests with discounts and coupon cards
Keep guests informed of long cook times on their orders
Provide the best possible guest experience by:Delivering food using the pivot point system within 12 – 18 minutes
Check back immediately after food has been tasted
Requesting that the manager visits each table with a guest complaint
Serve as the final quality assurance point for guests by:Reading tickets thoroughly to ensure that orders have been put together thoroughly and according to guest requests
Asking guests if you can get them anything else before leaving the table
Practice safe and secure procedures for Properly carrying food and drinks,Handling glassware
Clear tables only when all guests at the table finishes. Offers a specific dessert and after dinner drinks
Present checks to each table using check presenters. Processes payments quickly
Thank the guests and invite them back

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