Digital Channels Team Member – Zain Group , Kuwait

Job Description
What will you do?
You are going to develop, design, deploy, and configure the daily operations, in addition to maintaining and supporting Zain e- channels in alignment to the business demand, technology architecture and roadmaps.

Your daily tasks will be:
Developing virtual channels, mobility channels, eService, IVR, e-Payment and e-SDP applications detailed plans, cross-functional business-process.
Using a variety of programming languages in order to create user-friendly web and mobile applications.
Identify and troubleshoot various website and mobile applications issues and coding problems.
Developing the technical requirements and changes for e-Channels based on business input.
Identify and troubleshoot various website and mobile applications issues and coding problems.
Participating in the development of RFP scopes/specifications/response assessment in alignment with vendor management.
Performing other duties related to the job as assigned by the direct supervisor.

What Do You Need to Qualify
The suitable candidate should fit the below requirements:
Bachelor’s degree in Information Technology or a related field.
2 – 4 years of relevant experience.

Soft Skills:
Documenting & Reporting skills.
Research and Data gathering.
Troubleshooting & Consultation.
System Administration.
Follow up & Coordination.

About Us
Zain is a leading mobile voice and data service operator with a commercial footprint in 8 Middle Eastern countries with a workforce of over 6,000 people from different backgrounds, cultures and nationalities. We provide a comprehensive of mobile voice and data services to over 49.2 million active individual business customers as of June 30, 2019.

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