Key Performance Area:
To ensure contractual outputs are met including regular quality audits.
To identify areas of commercial savings within current contracts.
To maintain budgetary control on contracts, materials and equipment.
To review FM Helpdesk service delivery and challenge when not being met or meeting current needs
To ensure health and safety policies are adhered to and all appropriate documentation is prepared and maintained i.e. risk assessments, method statements etc.
Responsibility for ensuring schedules and programs of work are adhered to and delivered to a high quality and ensure consistent standards are achieved.
Skills & Requirements:
Planning & Organisational Skills
Proven track record in budgetary control.
Similar managerial experience in a large retail FM environment.
At least 5 years relevant experience in the delivery of Total Facilities Management services delivery.
Man management experience of Technical subordinates.
Capable of reviewing design drawings.
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.
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