Role Profile:
Assist the Loss Prevention Manager in significantly reducing areas of risk related to stock loss/shrinkage, safety and contingency/crisis management.
Provide prompt and professional investigation service to the company, working with internal and external resources.
Focus and offer advice on ‘best practice’ in loss prevention opportunities within the Alshaya business, implementing solutions to maximise profit and minimise risk.
Job Responsibilities
Responsible for a specific area within their market/small market, where performance can be measured through; stocktake result reduction and loss prevention annual plan achievement.
Store visits; identifying areas of risk and advising corrective measures through store action plans including follow-ups and review visits.
Complete pre-stocktake/stocktake visits, reporting back inaccuracies and non-compliance to stocktake procedures. Provide support for post-stocktake investigations & delivery of stocktake trainings.
Conducting minor investigations and gathering information under the direction of the area loss prevention manager/senior loss prevention advisor.
Complete store visits with store managers and the relevant area loss prevention manager, to enable them to show understanding and knowledge when they are implementing store action plans relating to loss prevention.
Responsible for immediate escalation of all incidents as per SOP.
Study physical conditions, observe activities & liaise to obtain any data relating to the investigation process.
Liaise with organizational team to highlight processes & procedures that cause a risk or loss to the company, liaising with senior management to instigate remedial action.
Full responsible for the management of all in house loss prevention officers, ensuring that the team delivers loss prevention KPI`s & implement corporate strategies.
Assist in the development of the loss prevention training programme.
Manage MRF’s and visit stores when required to resolve
Knowledge:
Good Secondary/High School Education
Oral & Written English
Knowledge of Criminal/Civil/ Labour Laws
Experience:
Experience in Retail Loss Prevention
Minimum of 5 year Management Experience in a Retail Environment
Contingency/ Crisis Management
Skills:
IT literate skills
Numerical skills
Analytical skills
Advanced Investigatory skills
Advanced Questioning skills
Business Reporting skills
Leadership skills
About Us:
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.
Advertised: 02 Jan 2020 Arab Standard Time
Application close: 03 Feb 2020 Arab Standard Time
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