Junior IT Field Support Specialist (Contractual) – Azadea Foundation , Oman

Role Purpose
The Junior IT Field Support Specialist is responsible for installing, maintaining and providing technical support to corporate users and shops.

Key Accountabilities
Initiate systems and network troubleshooting and monitoring, and replace defective components as needed
Support in the opening, closing and renovation phases of stores Ensures technical equipment is running and being maintained properly
Install and configure specified software packages such as operating systems, business applications and other office tools Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises
Provide the necessary support for the shops POS systems including any issues during the POS daily closing Support and maintain the inventory machines in terms of software and hardware, and ensure proper connectivity with the servers
Log all the incidents and requests in the Service Desk system

Qualifications, Experience, Knowledge
Bachelor’s Degree or Technical Degree in computer science
0-2 years of experience in a similar role
Fluency in English
Under Family Sponsorship

Click here to Apply Online

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