Fresh Bachelor degree in a related discipline
OR Two years college Diploma in a related discipline with 2 years’ experience in similar functions preferably with an airline / travel industry.
OR Specialised certificate / license in the related discipline with Secondary School and having 6 years of WY / Aviation experience in similar function.
Proficient in English (Speaking, Reading and writing)
Proficiency in MS office.
Good Interpersonal skill
Experience Required as mentioned above
Job Location Italy – .Milan
General Business and Clients
Achieve assigned sales target
Identify potential opportunities and liaise with them to generate new business opportunities and follow up to achieve the set targets.
Monitor, plan and develop new business opportunities by analyzing the customer base, identifying, developing and growing specific channels and targeting specific segments through appropriate incentives and account management..
Customer relationship Management
Liaise with corporate and agent customers to frame incentive programs and agreements in order to ensure maximization of business partnerships and build strong customer base.
Receive and assist agencies request or Oman Air staff at ticket desk for passenger’s specific seal allocation whilst making a booking in order to provide and oblige best available customer services.
Assist all agents in resolving system issues with regards to ticketing and reservation process.
Constantly check with corporate customers to promote all Frequent Flyer Programs and enroll them to add business network and assist in resolving related issues.
Support and Assistance
Provide timely product support in terms of support, fares and media and keep both the agents and the Company informed on business progress in order to track timely action steps with regards to job functions.
Liaise with agents for group booking, receive name list from them and feed the fare in the system in order to ensure that the respective agencies can issue bulk tickets.
Other responsibilities assigned by the management as and when necessary.
Prepare sales plan, daily sales report, product/service report, promotion report and other related reports on request for District Sales Manager, Country Manager and Senior Management perusal.
Prepare and update OAL actions on a daily basis at the sales meeting and in the daily sales reports which will required to be completed for the weekly and Monthly station reports for evaluation and actin as required
Closing Date 13-10-2019
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