Head of Business Continuity, Qatar Foundation, Doha

Qatar Foundation for Education, Science and Community Development is a private, chartered, nonprofit organization, founded in 1995 by His Highness Sheikh Hamad Bin Khalifa Al Thani, Father Amir of Qatar. Guided by the principle that a nation’s greatest resource is the potential of its people, Qatar Foundation aims to develop that potential through a network of centers devoted to progressive education, research, and community welfare.

Bachelor’s degree in Business Continuity Planning, or other relevant field; additional degree in Management, Risk Management, or Insurance preferred
Certification by the Business Continuity Institute (BCI) or ITDR training would be advantageous
6-8 years of Business Continuity Management, Disaster Preparedness, and / or Crisis Management experience
Good knowledge of Qatar’s regulatory standards is an advantage
Excellent interpersonal communication and presentation skills; training experience preferred
Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
Proficiency in MS Office applications

Develop and maintain BCM policies & procedures, including implementation, management, & validation guidelines; establish success criteria in order to evaluate program effectiveness
Ensure BCM alignment to the QF incident management model for emergency response and crisis management, IT service continuity processes, and crisis communications procedures
Carry out Business Impact Analyses (BIAs) and help entities carry out BIAs. Carry out interviews to refine and validate BIA results in order to obtain the information needed to create BCM plans
Design and deliver training sessions, including practice responses to potential scenarios, so that participants gain hands-on experience by practicing responses to realistic situations
Help entities, including pilot entities, develop customized BCM plans and help QF’s supply chain develop a BCM framework; develop audit schedules & audit criteria
Support entities with required annual maintenance activities, e.g., BCM plan reviews
Produce BCM checklists and emergency packs to ensure BCM response readiness
Administer QF BCM software to achieve optimal results. As functionalities are added, update and distribution additional documentation (e.g., instructions and FAQs)
Design and deliver a comprehensive training & awareness program, to include orientation sessions for senior management & embedded BCM partners (“BCM Champions”); BCM software training for BCM Champions; BCM methodology training for critical QF suppliers; basic BCM training for Procurement staff; hands-on training sessions & debriefings; and refresher courses
Carry out gap analyses, such as for IT Disaster Recovery (ITDR) and third-party assessments (such as for the QF supply chain). Conduct regular periodic assessments of target groups to identify areas of weakness in regard to BCM competencies; create and carry out corrective action plans
Carry out simulations, including limited IT-related tests at preferred relocation areas to wide-scale relocation exercises in order to validate preparedness and identify areas for improvement
Lead a Resilience Working Group to foster sustained collaboration among HSSE, IT, Procurement, Communications, & FM, and support implementation of initiatives
Organize an annual campaign for BCM Awareness Week in May to keep BCM awareness high
Manage the QF BCM microsite so that information therein is accurate and current
Track and report activity status, issues, risks, escalations, and decisions for management use
Provide evidence for any critical program changes, including justifications, scope, schedule, and financials
During a disruption, liaise with BCM Champions and other critical parties to assess the situation and recommend interim measures & recovery solutions to ensure maintenance of key operations and facilitate overall recovery team efforts. Provide support to the QF Level 2 Emergency Management Team as required
Other reasonable tasks as assigned by supervisor

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