In this role
you will work closely with your team to review sales trend, analyze customer needs, identify new areas to increase revenue and identify ways to increase average customer spends in order to achieve revenue budgets. You will conduct research to develop and implement procedures and techniques to further enhanced existing concepts whilst exploring opportunities to expand the business portfolio.
You will capitalize in your market knowledge to innovate and reflect the latest in trends & styles for the Hotel. You will be responsible for preparing quality documentation and reports by collecting, analyzing and summarizing information and trends to improve quality standards. You will ensure compliance to all relevant safety, security, quality and environmental management policies, procedures, and controls across the operation. You will drive employee safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.
You must hold a Bachelor’s degree in Hotel Management with a minimum of 8 years of relevant experience from a reputed hotel brand. It is essential that you have in-depth knowledge and understanding of rooms and revenue management methods used in Hotels worldwide. You must have a proven record in achieving results in a high profile and demanding environment. You are able to show continuous growth in the business and revenue streams without sacrificing the offer, standards and customer service delivery.
You are able
to work in a highly pressurized working environment with high volume activities. You have previous experience in engaging with a diverse workforce and a proven record of accomplishment of developing action plans and measuring its success. You have excellent written and verbal communication skills. You are able to challenge others to manage change creatively, implement new approaches and encourage continuous improvement within your areas.
You must have good managerial skills with the ability to delegate work, set clear direction and manage workflow. You are able to work under pressure and within tight timeframes and deadlines. You have exceptional people values, very adept at bringing out strengths in others. You inspire and motivate teams and individuals to meet the organization’s vision and goals. You have the ability to provide a conducive work place that fosters the development of others, facilitates cooperation and teamwork. You have strong service orientation and cross cultural awareness.
Click here to Apply Online