CDC Manager – NESMA , Saudi Arabia

Job Description
Main General Mission:
Assume, under the responsibility of the Head of Service Delivery, and before the rest of the Organization, full financial responsibility and management towards Control Dispatcher Center; guaranteeing the full, effective and efficient achievement of the goals and tasks assigned to him at all times; managing support personnel, and guiding their work.

Main Tasks
Coordinate, control and supervise the service production and activities associated with the CDC and control the operations of the Modern Bus Company Network.
Manage the human team assigned to the unit (Dispatchers, Supervisors, etc.).
Plan and produce the service in case of events and citizen acts that affect the bus service for periods of less than 24 hours.
Analyze the results of the network. To suggest and elaborate action plans along with the collaboration in its implementation to improve the results in the operation of the lines.
Perform any other task / assume any other responsibility, derived from the procedures of HSE & QA/QC that may have been duly approved and published in the procedures book of MBCO, and linked to each job position.
Perform any other task that may be indicated by the Head of Service Delivery and that is necessary for the service to be provided, and that is contemplated within the tasks susceptible to perform; as well as any other task that is contemplated within the tasks that can be carried out by any Head of collaborators (qualified professionals and of high qualification included), in the equivalent field of the exercise of the profession in external companies of the sector; assuming legal responsibilities that may exist and can be established in the legal system at all times.

Experience in public transportation operational dispatch center and related work experience
Operational Dispatch Supervision
Solid knowledge of laws, regulations, standards and procedures relevant to the tasks.
Fluency in spoken and written English and Arabic
Bachelor’s degree

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