Manager, Relationship Management – Islamic Development Bank , Saudi Arabia

This role is responsible for implementing ITFC’s strategies for market penetration to provide Trade Solutions in the public sector of the designated region. The public sector refers to Sovereign, Quasi-Sovereign & State-Owned Entities. The role is intended to manage client relationships firsthand and oversee the end-to-end implementation of the investment process under the guidance and supervision of the Division Manager. This role is responsible for ensuring adherence with ITFC’s risk guidelines, policies and procedures.

Core Responsibilities
Relationship and Portfolio Management
Market Intelligence Gathering
Develop in depth understanding of the target countries’ economy and sectors, which serve as focus areas for ITFC’s Trade Solutions. Gaining insight on the economic, political, social and regulatory factors impacting the ease of facilitating international trade across the member countries assigned.
Develop market intelligence to build an understanding of the key stakeholders/predominant players in the Trade Finance market and their offerings across the member countries assigned within the designated region.
Support the respective Senior Relationship Manager or Division Manager with implementing the Customer Relationship Management (CRM) process for the region by sharing relevant information for all prospective and existing clientele and leveraging the database to guide origination efforts.
Origination (Business Development):
Source and assess public sector opportunities, identify bankable prospects in target regions, grow and develop new/existing business relationships. Act as focal point for the clients or supporting the Senior Relationship Manager throughout the deal cycle, from deal generation to deal closure.
Liaise with prospective clientele to build awareness around the nature of Islamic Trade Finance products offered by ITFC (such as Murabaha) and various mode of financing provided (Import financing, export financing, LC Confirmation, working capital solution including structured trade commodity transactions etc).
Structuring and Negotiation:
Build an understanding of the existing/prospective client needs, structuring the transactions and drafting of Term Sheets in line with the relevant guidelines of ITFC.
Conduct due diligence on prospective deals by evaluating the associated risks in a robust manner to validate the client’s financial standing and risk exposure. Negotiating and closing with prospective clientele on the proposed Term Sheet in line with the relevant guidelines at ITFC.

Deal Execution:
Prepare or supporting the Senior Relationship Manager with the preparation of Credit Memorandum and clarifying the terms and conditions for the provision of Trade Finance instruments. Conducting a thorough risk evaluation to identify the potential risk factors and incorporate mitigating clauses in the Credit Memorandum.
Contribute to the presentation of prospective deals in the Credit Committee meetings at ITFC and working to secure approval for implementation. After approval, work towards the legal documentation and utilization/disbursement of the financing in a timely manner. Coordinating all communications between the clients and other internal and external stakeholders as applicable.

Portfolio Management:
Monitor the status of all transactions in the portfolio to ensure timely disbursement, repayment, and renewals while ensuring there are no gaps.
Ensure regular communication with clients and other relevant stakeholders via periodic (weekly/monthly) calls as applicable and documenting outcomes for the records.
Schedule and coordinate follow up actions with clients in the designated region in case of overdues within the stipulated Days Past Due (DPD) in line with ITFC’s guidelines.
Support the assigned Senior Relationship Manager in the management of country relations with regards to engagements with the Office of the Governor, with all other relevant public sector stakeholders and with country public relations.
Support the Senior Relationship Manager in the preparation of country engagement documents including correspondence, strategy papers and Framework Agreements.
Any other relevant assignment as may be required from time to time.

Integrated Trade Solutions
Originate leads for ITFC’s Integrated Trade Solution offerings from existing as well as new clientele in the assigned region based on sound understanding the market opportunities and clients stated and unstated needs and requirements.
Work with the relevant departments to cross-sell all ITFC’s products and services for financial sustainability and developmental impact.
Managing Regional Presence
Provide input to devise country specific and regional strategies for effective penetration and lead generation in the designated region for ITFC’s Trade Solutions offering.
Contribute to the sales planning by delivering market information of their respective segments/markets to the responsible Senior Relationship Manager.
Represent and participate in International trade conferences.
Maintain relationships with clients in the designated region and overseeing the upstream investment process in order to ensure seamless implementation.
Manage assigned local offices and support ITFC employees assigned to the respective local office, if applicable.
Bachelors Degree in Finance/Accounting/Marketing/International Business or Trade

Language Skills:
English and French are compulsory
Arabic is preferable
Years of Experience:
Minimum 4 years of experience

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