Admin Officer – The Emirates Group , UAE

Job Outline:
– Establish and prioritise department policies, processes and procedures into discrete tasks with clear accountabilities.
– Ensure delivery of department and corporate requirements in liaison with internal and related functions e.g.: scheduling.
– Responsible for their performance management, providing timely feedback and coaching when required.
– Act as a first escalation point to clarify any policy issues with responsibility for decision making within established frameworks.
– Responsible for resolution of operational issues or problems arising on a daily basis establishing root cause and implementing action to resolve.
– Assist on marketing and events management activities.
– Identify and deliver improved working methods/practices.
– Ensuring the quality of the content of information appears in the internal systems and timely updates.
– Continuously review working practices to enhance productivity, role enrichment and the delivery of services to the department’s requirements.
– Manage the efficient maintenance of personnel systems and records for all staff within the Department, such as leave planning, sickness, industrial injury, promotion, performance feedback, disciplinary action, appreciations and mabrouks, attendance exception reporting, performance exception reporting etc.,capturing related data on a continuous basis, and developing the same into useable information.
– Analyse the data against pre-determined limits/benchmarks and Company regulation. Work closely with internal and partner departments to ensure effective use of resources.

Qualifications & Experience
– 12 Years schooling or equivalent
– Thorough understanding of the Emirates group policies, processes and practices
– Proven ability to coach and motivate staff
– Advanced Microsoft Office skills such as analysing information in excel, Power BI, writing formulae
– Ability to analyse, interpret and present large datasets in various reporting tools and techniques.
– Ability to write comprehensive reports.
– Someone with a flair for marketing and event management

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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