Senior Transformation Manager – Transguard Group , UAE

Job Description
Transguard is currently recruiting for a Senior Transformation Manager to join their Transformation team, based out of the company Headquarters in DAFZA. The role is a project-based management position aligned to the mission, vision and strategy of the organisation as a whole. The successful candidate will be able to lead, motivate and guide the team to provide commercially astute and relevant day-to-day collaborative and supportive service to the business. As a Senior Transformation Manager, you will be strategic in nature, focusing on leading transformation efforts and continuous improvements throughout the Group.

Your responsibilities would include the following:
Actively leading the change management requirements of specified business units and providing support throughout each transformation project and continuing to drive improvements
Responsible for leading Black Belt Projects directly linked to strategic problems which have been identified from company reporting tools, such as Balanced Scorecards
Implementing Lean Six Sigma DMAIC methodology throughout the project lifecycle
Working with Transguard Employees to train them on Lean Six Sigma concepts
Mentoring Lean Six Sigma Projects at all levels
Leading the design of the digital transformation road map closely with the IT Team to identify strategic processes (from level 1,2 & 3) with a view to automate future processes
Responsibility to model business procedures (level 4,5 & 6) and translate them into technical solutions
Playing a key role in implementing IT development within the development of process changes
Executing the process changes with agreement from relevant stakeholders including Director of Transformation
Actively managing the process and people throughout the transformation lifecycle
Reporting on the transformation project and related progress, including escalation if required
Analysing and evaluating the project teams performance & process efficiency

Minimum 5 years of experience in a similar position
Minimum 5 years of industry-based experience
Bachelor’s Degree in Business or IT related subject is preferred.
The following qualifications are essential: Lean Six Sigma Black Belt – Essential, PMP/ Prince 2 or equivalent Project Management Certification
The following qualifications are preferred: ITIL Certification, Business Analysis Certification
Analytical Interpretation of Data
Development of robust KPIs
Advanced Computer Skills
Lean Six Sigma
Quality, Audit & Compliance
Service level agreement management and analysis
Statistical/Quantitative Analysis
Use of Lucid Chart
Customer Complaint Handling
Customer relationship management
Leading Employee Engagement
Managing Personal Performance
Project Management

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