AFTER SALES & SERVICE MANAGER-AUTOMOBILE (BHM-AS&S) – BIN HINDI , Bahrain

Job Summary
Responsible for the Management of the Light Vehicles workshop resources Manpower, equipments, tools, spare parts, documents, etc to provide the optimal service benefit and quality.

Minimum Qualifications & Experience
Bachelor/ Diploma in Mechanical or Automobile Engineering.
Minimum experience of 5-7 years in similar positions/role.

Required Skills
Mechanical/Electrical skills.
Technical products knowledge for different manufacturers.
Knowledge of ISO 9001 2000 procedures
Knowledge and experience of ERP Software
Managerial skills.
Computer Skills (Microsoft office & emails).
Excellent Interpersonal skills.
Excellent Time Management skills.
Good knowledge of spoken and written English.

Duties and Responsibilities
Supervise the daily work of subordinates in the workshop and ensure that jobs are finished properly on time.
Ensure smooth coordination with other divisions and sections in order to guarantee on time delivery of services.
Ensure QMS compliance, CR activities, ERP etc as directed by the Management
Monitor Administration of Workshop and submission of various reports on productivity, efficiency, technical matters , QMS, CR as needed
Supervise the preparation of Work in-progress reports in addition to pending jobs reports for the LV workshop.
Support the ABS and HVCE Workshops in painting and fabrication jobs as necessary.
Ensure that all inquiries (financial/technical/administrative) required by the Head Office are fulfilled.
Coordinate with sales team for delivery plan for the day,so that PDI/driver allocation can be done
Carry out market visits to customers to promote the services provided by the LV Workshop and to bring new customers to the workshop.
Prepare yearly expected financial budget for the LV Workshop.
Continuously improve the Technical & Managerial skills of subordinates.
Conduct / delegate the yearly performance appraisal of subordinates and provide / arrange training as required
Shall be knowledgeable of A.A. Bin Hindi internal procedures and policies.
Perform other duties and responsibilities as agreed upon by the Service Center Manager and Job holder.
Note: Statements mentioned here above reflect the general duties and responsibilities necessary to perform the principal functions of the job, and shall not be constructed as a detailed description of the entire work requirements that may be inherited by the job.

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