You will drive a culture, create capability and develop processes of partnership with product management and development teams to create experiences that delight customers. You will champion experiences across the organization and gather user experience input on key areas of focus from various lines of business such as Cargo, Ground Services, Revenue Management, Qatar Duty Free, etc. We need your experience in designing Enterprise Applications Experience Strategy of how the organization will interact with customers across touchpoints.
Creativity and Agile:
You will lead efforts to build digital experiences using lean practice to drive innovation. You will develop interaction hypotheses through input, interaction, feedback and output that affect end users behaviors to drive engagement.
Analytical and Business results: You will maintain a creative and entrepreneurial environment by encouraging inputs from team members and business partners. You will lead efforts to continuously review all of our digital user experience touchpoints to identify opportunities, prioritize and drive omni-channel unity and KPI improvements.
Education and Qualification
You should hold a Bachelor’s Degree with a minimum 8 years of job related experience OR High School/Diploma/Vocational qualification with a minimum of 9 years of job related experience.
Technical Skills required
Experience with Agile development methodologies.
Experience with User testing, A/B and MVT research methodologies.
Expertise in designing elegant flows and interactions across Web, iOS and Android mobile platforms and responsive/adaptive design techniques that tie online and offline together.
Be proficient in Lean UX, iOS, Android, Adobe Suite, Sketch, Adobe Target, prototyping, design systems and globalizing design.
Behavioural Skills required
Excellent persuasion, communication, and negotiation skills to prioritize and communicate a strategic vision to corporate leadership team
Ability to manage multiple projects and resources internally working in a fast – paced environment
Experience working on products and communications serving niche audiences, and can articulate what attributes make such audiences unique.
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