Market Research & Intelligence Manager, Mashreq Bank, Dubai, UAE

Support the strategy head in formalizing strategic diagnostic and future implementation plans. Gather empirical data that allows for comparative assessments and outlines a clear roadmap for improvements and opportunities both commercially and operationally.

Revenue – Support driving industry specific strategy to enable focused targeting of high-growth sectors with desirable characteristics
Customer – Develop and deploy tools that support deeper understanding of industry business models improves cross-sell of fee-based products, anticipate client needs, help relationship teams foster and build stronger, longer lasting relationships
Risk/Pricing – Support segments to develop alongside risk special credit policies incorporating industry-specific risk considerations, supporting stronger credit decisions and higher credit limits
People – Enhance front-line effectiveness by focusing on designing programs that encourage to “build a business” in a vertical with tailor made training and accreditation, leading to higher engagement scores and lower attrition
Productivity- Improve revenue per RM enabled by full wallet approach and increased cross-sell activity; Improve client declining within an industry vertical as well as client concentration

Knowledge, Skills and Experience

Minimum of 5 years of relevant professional experience / consultancy firms and a bachelor’s degree; or 3 years of relevant professional experience and a master’s degree.

Solid understanding of the corporate business UAE and International with good knowledge of how the industry is developing.

Strong customer focus and organizational skills with the ability to manage multiple projects under tight deadline constraints.

Ability to network effectively at all levels and influence without direct management oversight.

Demonstrated strength in problem solving and analytics and capable of driving insight to action.

Ability to articulate with strong presentation skills and to contribute to executive-level discourse; excellent written communication abilities.

Able to operate within a team environment.

High level of competence with Microsoft Office suite (in particular, advanced Microsoft Excel and PowerPoint skills) is essential.

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