The College of the North Atlantic – Qatar is inviting nominations and applications for the position of Section Head in the Student Services Department. The successful candidate must be a proven leader with the skills and expertise necessary to support the Student Services Department in fully implementing the College’s mission and vision.
College of the North Atlantic – Qatar Profile:
The beautiful and culturally progressive State of Qatar is home to the world-class post-secondary institution, College of the North Atlantic-Qatar (CNA-Q). Internationally recognized as a comprehensive technical college, CNA-Q is committed to high quality, student-centered education. This commitment is reflected through state-of-the-art facilities, accessible and responsive technology programs and strong partnerships with industry.
With more than 600 staff and 3,000 students, CNA-Q is one of Qatar’s largest post-secondary institutions offering over 30 diploma programs through student-centred learning. By providing training in a range of technical areas including Engineering Technology, Health Sciences, Industrial Trades, Business Studies and Information Technology, CNA-Q brings the State closer to the goals of Qatar National Vision 2030.
Duties & Responsibilities:
This position requires an energetic and enthusiastic individual who will manage student admissions, course scheduling and exam scheduling. To oversee the scheduling processes, and ensure that the computerized course catalogue is maintained and updated.
Candidates should have an outstanding record of industry experience in Student Services or a related field in the Higher Education industry, and possess the qualifications necessary to be successful in the role of Section Head – Student Services. The successful candidate is responsible to support the development of the Student Services business plan.
Candidates will also provide the Admissions and Registration Department staff with training and best practices for admissions and scheduling.
The Student Service Section Head will provide professional development support and perform periodic performance reviews for direct subordinates to contribute to the development of employees and must have excellent organizational, leadership, decision-making, delegation and communications skills as well as the ability to act as a mentor to team members.
Education and Certifications:
Bachelor’s degree in Business Administration is required
Master’s degree in a relevant field is preferred
Minimum 8 years of relevant experience.
One year of managerial experience.
Fluency in written and spoken English is required
Fluency in written and spoken Arabic is required
Other Required Skills:
Highly motivated individual with strong leadership skills and a desire to achieve organizational success. Good understanding of enrollment processes from an educational institution. Demonstrates excellent attention to detail and analytical thinking and has the ability to analyse complex data. A proactive can-do attitude to work and good time management is essential. The candidate should have the ability to anticipate change and effectively manage quality and risk at all times. Effective resource management is essential. Commitment to positive relationship building and effective working relationships across all levels of the organisations is required. Knowledge of Student Recruitment, Admissions and Registration processing is required. Knowledge of Service design and implementation and Process design and efficiency is desirable. Candidates should demonstrate explanatory communication and interpersonal skills and fluency in English language is required, Arabic language is an asset.
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