Senior Business Analyst (Phoenix) – ITBP – Alshaya , Kuwait

The Role:
The Senior Business Analyst will act as an objective but informed party in Alshaya, with their key responsibility to manage IT demands from Alshaya business, establish the relevant business case and bring business process clarity between all key stakeholders and delivery team members.
They will help identify, understand & translate business requirements into business processes, working as a key liaison between I.T and our business teams. Facilitating business discussions & producing the associated documentation, as well as tracking key decisions that have been made.
The Senior BA will support stakeholders in validating that solutions meet their business purpose, where possible getting involved in projects from the early High-Level Design stage, through to supporting the transition to business as usual.
Reporting to IT Business Partners and working with the Process Transformation Manager, Change Management Office and Alshaya Business Teams, they will own the definition, analysis, delivery and maintenance of business process documentation, Business Analysis for IT needs and IT Demands from Alshaya business.
In addition to supporting project-level activities, the Senior BA will also be responsible for identifying cross-project/domain dependencies, risks and/or issues and highlighting cross-functional process changes and impacts on the business.
The below Key Performance Areas include but are not limited to:
Gather/validate and understand business requirements, feeding these into the development of business cases and other project documents
Prepare for, facilitate and follow up on workshops with business, liaising with vendors and internal IT teams for meeting IT demands from business
Support or lead as required, on business discussions for IT delivery
Represent the business and the business needs/requirements, when working with IT teams, to ensure business process design is optimised for future aspiration of Alshaya to be best in class retailer
Benchmark the business processes defined with the industry
Advise Change Management Office & People Impact Assessments functions in Alshaya as inputs and reference into the business process design workshops and discussions
Facilitate Decision making amongst the Senior stakeholders
Create, review & own Business Architecture documentation; business process maps, activity diagrams, use stories and data flows to help define business process change
Identify and highlight to the team, any key risks and/or issues discovered during these activities
Attend Governance discussions and update meetings, to review, provide updates or escalate items identified from project or demand discussions
Own the timely scheduling & execution of discussions, workshops, required meetings for their given area(s), working with the ITBP to ensure visibility and co-ordination of activities

Qualifications & Requirements:
You will have:
Bachelor’s degree in Business Studies, Social Sciences, Languages, or IT; graduate degree preferred
Certified in one or more Project disciplines: Business Analysis, Process Engineering, Value Analysis, Project
Management, PROSCI, Agile Methodology, Lean, Six Sigma, Data Science, etc.
Certified in one or more package software disciplines (optional)
Certified in one or more industry disciplines: Finance, I.T, Supply Chain, HR, Retail, Digital, etc.
5 – 8 years of relevant business analyst experience working across multiple projects or domains, ideally with both IT and business knowledge of that area
Familiar with business analysis methodology, business process definition and associated documentation, project delivery phases and programme/project governance
Used to working in a complex operating environment within a business undergoing transformational technology enabled business change
Understanding of End to End Change Management and/or Business Process Architecture
Experience of working in a pressured, time-bound project environment
Experience of working within a customer orientated function and supporting transformation within this area
Proven experience in working with a variety of stakeholders from different organisational levels and functions to achieve successful project outcomes
Retail or service sector experience preferred
Exposure to embedding culture change
Experience in managing senior stakeholders for a transformation program

About Us:
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

Advertised: 03 Feb 2020 Arab Standard Time
Application close: 04 Feb 2020 Arab Standard Time

Click here to Apply Online

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