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Customer Success Executive – Gr. E6 – Aramex , UAE

Principal Accountabilities • Focal point for customer’s express and ecommerce shipping requests • Assist customers on status of their shipment, outstanding shipments or tracking. • Manage end to end shipment life cycle liaising with all internal and external stakeholders • Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution • […]

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Regional Program Manager – Operations – Aramex , UAE

Main Responsibilities: 1. Work with the operations leadership team on formalizing and documenting of each countries program and projects roadmap 2. Lead programs regionally by closely working with cross functional teams from introduction to adoption 3. Analyze data and gathering requirements that detail each program with clear project deliverables, costs and timelines while driving alignments […]

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Global Company Secretary and Corporate Governance Officer – Aramex , UAE

Key Responsibilities Work with the General Counsel, Regional Legal Counsels and Board Secretary of Aramex PJSC (where relevant), to: Oversee all corporate files of all Subsidiaries from an implementation perspective in accordance with the company’s strategy and direction as communicated by the General Counsel and in coordination with Regional Legal Counsels, external company secretaries and […]

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Control Tower Executive – Aramex , UAE

Key Accountabilities Typical Duties Included Are, But Not Limited To Adhere to Customer Service Policies and Procedures to maximize the customer satisfaction. Manage daily customer complaints and ensure timely resolution. Manage the Global Case System and make sure all customer inquiries/requests are logged into the system and resolved within the required service level agreement. Interact […]

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Senior Creative Designer – Aramex , UAE

The Team We are a high-performance team who use data to hyper-focus our creativity on real commercial objectives. We settle for nothing but the best for ourselves, our team and our brand. We are tactical. We are strategic. We work hard. We make excellence a habit. We get results. Think you’ve got what it takes? […]

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Operations Executive – Aramex , UAE

Responsibilities : Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Provide an efficient baggage handling in checking and sealing them properly. Label bags with identification. Schedule the delivery of the shopping bags according to the customer’s request. Hitting the team’s daily target orders. Communicate […]

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Cash & FX Manager – Aramex , UAE

General Responsibilities: • Plans, reviews, and directs cash, liquidity, and FX management operations on daily/weekly/monthly basis. Works closely with the global payments shared services team. • Reviews and drives improvements in cash, liquidity, and FX management, ensuring financial obligations are met in accordance with the business requirements and in line with Company’s policies and procedures. […]

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Regional Freight Pricing Executive – Aramex , UAE

Duties and Responsibilities: Manage and monitor the end-to-end process from the time inquiry is received from the customer to Sales or Customer Success teams and time taken to quote or to provide cost for a shipment. Aggressively participate in freight rates negotiations by working closely with carriers and liners, transporters, agents and counterparts to acquire […]

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Administrative Coordinator (LLF) – Islamic Development Bank , Saudi Arabia

Role Purpose: To act as a Coordinator in the VP / DG / Director’s Office for coordinating various activities and streamlining the workflow. To work as the Secretariat for the Complex/Department for coordinating, organizing and recording minutes of the meetings, as well as meetings of the specialized Committees. To assist the VP/DG/Director in planning, implementing […]

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Lead Business Continuity Management – Islamic Development Bank , Saudi Arabia

Job Purpose: To Lead the Business Continuity Management (BCM) Unit of the IsDB Group by ensuring the preparation of all required documents including BCM Strategic Plan, Business Continuity Risk Assessment, Crisis Communication Guide, Business Impact Analysis, BCM Manuals, Logistic Crisis Guide and etc. The position will provide on time and advance level technical and professional […]

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Business Continuity Management Specialist – Islamic Development Bank , Saudi Arabia

Job Purpose: To assist the alternate facility, critical application systems and support necessary to effect business continuance in the event of a disaster / incident (e.g. natural disasters, terrorism, crime, fire, computer / human error or others) that interrupts the IsDB Group or any part of it from performing its functions or some other emergency […]

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Senior Business Analyst – Islamic Development Bank , Saudi Arabia

JOB PURPOSE: Analyze areas of pain/improvement, propose a solution then translate the solution’s business requirements into functional and technical requirements and design (using appropriate tools and models) to ensure the developers are able to translate them into appropriate code and design that exactly meet the internal clients needs. KEY RESPONSIBILITIES: Perform business analysis, in coordination […]

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