Actively work towards creating a safe, pleasant environment for employees and visitors to the head office. Supervise the security officers to ensure they are delivering the expected KPI’s.
Supervise, assign tasks/patrolling areas and prepare duty schedules/rotas for loss prevention officers and external security guards.
Manage the car parking and entrances of the Head Office.
Assign security officers and personally carry out patrol to protect the head office.
Report all risks, accidents and incidents to the Safety & Security Manager.
Monitor CCTV footage and access control system.
Monitor access to head office entrances to prevent the risk of loss, reporting non-compliance to operations and loss prevention.
Inspect and report against non-compliance of company procedures.
Lead and assist with random employee searches in accordance with company procedures.
Lead and conduct regular, random, unannounced till reconciliations and report exceptions within the head office store and restaurants.
Report incidents of actual or suspected employee theft/non-compliance to company procedures
Initiate investigations and operate with manager in observing/identifying evidence of theft/ malpractice.
Control storage and the return of lost property.
Monitor trends and escalate information in a timely manner to Safety & Security Manager for information.
Increase knowledge base of security guards/employees on common issues/incidents to increase awareness within the business.
Work with the Health & Safety Team to ensure the LP team is trained to support fire drills and fire evacuations, fully understanding how to react in the event of the alarm.
Manage fire drill and fire evacuation for Head Office.
Escalate Health & Safety risks, accidents and incidents.
Ability to produce accurate reports both verbal and written
3 years retail operations
No criminal convictions or disciplinary misconducts
Good secondary/high school education
Local/civil criminal law (required but not essential)
Employee/customer theft/ malpractice indicators
Health & Safety knowledge
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