The Department Manager is responsible for overseeing the department floor activities in order to ensure that its operations are carried out in the most effective manner and in compliance with the company customer service standards. He/she is responsible in maintaining high standards of visual merchandising and store merchandising and store presentation, and ensuring availability of products at all times.

Key Accountabilities

– Ensure proper implementation of company policies and procedures for operational effectiveness

– Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards

– Monitor stock levels on continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range at all times

– Manage the department members by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved

– Run daily Department meetings in order to ensure all department activities, objectives and events are properly communicated

– Conduct performance appraisals for department’s members on a bi-yearly basis

– Enforce upselling and cross selling within the team in order to maximize sales volume and ensure set targets are reached

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