Join the industry leader to design the next generation of breakthroughs
The future is what we make it.
When you join Honeywell, you become a member of our distributed team of problem solvers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to multifaceted career opportunities across different fields and industries.
Are you ready to help us build the future?
Responsibilities:
Perform routine/ sophisticated preventative maintenance work and/ or corrective activities for system components that comprise the Honeywell TPS, Experion, Fail Safe Controller (FSC) and Safety Manager (SM) systems
Ability to run sophisticated troubleshooting issues under pressure situation on site on Experion, TPS & FSC/SM systems.
Leads and Coordinates between customer, local LSS team and Technical Assistance Center team to resolve the issues in time, & drive customer happiness.
Ability to influence Internal/External stakeholders. A clear effective communicator who can convert customer problems into actionable items & drive it to closure.
Work with KSA services team to drive continuous improvement in service delivery.
Direct a team and/or Perform works relating to LSS projects delivery and services at assigned customer locations
Recognises the need for and can institute systems and policies practices procedures including standing meetings where needed to ensure safe and effective delivery of LSS obligations. These practices should span both Honeywell and Clients to ensure full integration.
Responsible for all activities pertaining to the requesting, accepting and closing of permits to work (inclusive of performing risk assessment and site impact analysis, peer reviews ensuring the vital approvals and controls are in place before work proceeds and that the implementers are aware of the limits and restrictions of permits)
Raise the vital Service Requests (SR) with the relevant Honeywell Technical Assistance Centre and follow issue through to resolution
Escalate any SR issues considered to have either a serious impact or political impact to the Field Service Manager
Maintains pro-active business relationship with customer in supporting the Honeywell install base will be assigned as site custodian and owns the relationship with delivery of technical solutions and adherence to mandated contractual obligations.
Seeks Growth Opportunities and promotes value added services and solutions to customers, required to foster campaigns and initiatives within the client base
Required at times to validate solutions offered during the proposals’ phase of an upgrade proposal or a services SPOT offering
Will be required on roster basis to provide On Call support for site issues, resolution to be provided within resolution time in contract
Support site start-up and commissioning activities working closely with operations
Improve support services as per contract scope
Adhere to all Honeywell GSM processes, Honeywell business code of conduct
Build adherence Honeywell/Customer safety procedures & matrix activities as per assigned AOP.
Is a steward of own career and will actively master one new technology per annum as a minimum
Mentoring is a key component of the role
Qualifications & Experience:
Bachelor of Engineering Degree qualified in an engineering field
Total of 5 years cumulative on site experience, could be from a Project environment including SAT, commissioning and startup
Experience of working with live plant equipment in an operational environment should be capable of providing remote support via online and telephonic medium.
Min 7-10 years of Experience in relevant field, preferred on Honeywell systems.
Equivalent to L3 certification on at least one of Honeywell Technologies EPKS or Safety Systems and have working knowledge of other solutions.
Experience with various Experion PKS and TPS operating, configuration and troubleshooting displays and tools to identify and resolve faults
Working knowledge of Honeywell TPS & FSC/ SM system.
Virtualization knowledge, VM certification, worked on Honeywell virtual infrastructure.
Networking knowledge – awareness of Honeywell FTE will be added advantage
Basic process control techniques and control strategy implementation
Excellent problem solving skills, strong written, verbal communication and interpersonal skills
Behaviors encouraged – Dedicated, committed, self-motivated, Risk taking ability, Innovative, out of box thinker & Disciplined.
Strong HSSE mentality/ culture in your approach to work
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Additional Information
JOB ID: HRD102151
Category: Customer Experience
Location: PO Box 10312, Road 114 Cross Road 159,Jubail,EASTERN PROVINCE,31961,Saudi Arabia
Nonexempt
Click here to Apply Online