About the Role
As Front Desk Supervisor you will ensures all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to details and continuous customer focus. You will handle all systems and procedures connected with Front desk such as check-in, check out, cashiering, night reception and auditing functions, luggage handling, hotel and city information, guest etiquette and other allied Front Office tasks and ensuring the standard operating procedures to be accurately followed.
You will be actively involved in providing regular On Job Training on Front Office techniques and coaching the team towards achieving the highest levels of exceptional Guest service and colleagues results through the application of all corporate and property standards and policies.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
To be successful in this role, candidates should have:
High School certificate , Trade or Vocational qualification
Minimum 3 years of job related experience with a reputable hotel.
Exposure to multi-cultural environment
Good personnel development skills including team building, hands on approach to the daily operation
Good communication skills in spoken/written English
proficiency in advanced computer applications ( MS office )
knowledge in Opera operating system is essential requirements of the job
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Click here to Apply Online