Job Responsibilities
Attend to all communications related to sponsorship.
Enter sponsorship-related information on Banner and CRM.
Attend to Infodesk tickets, chats and phone calls from new and current sponsored students.
Provide advice and information to new and current sponsored students about sponsorship programs.
Communicate and coordinate with various AUS departments to facilitate the enrollment of sponsored students.
Generate and email reports of sponsored students to the sponsors as needed. This includes schedules and transcripts.
Process sponsored students’ course withdrawals, complete withdrawals and change of major forms.
Prepare and submit reports and information requested by the sponsoring organizations.
Receive and process sponsorship and suspension notifications in coordination with the Finance Department.
Arrange events between sponsoring organizations and sponsored students.
Conduct all other related duties as assigned.

Qualifications/Skills Required
Bachelor’s degree.
Minimum of one year of customer service experience, preferably in an academic institution.
Should be cordial and demonstrate strong communication skills, computer skills and customer relations skills.
Must be punctual, detail-oriented, organized and able to cope with high workloads and pressure.
Should show the ability to adhere consistently to policies, procedures and processes.
Applicants with a valid resident visa can send your application to staffrecruitment@aus.edu mentioning the job ad on the subject line.
Selected applicant with a valid resident visa, should provide AUS with a Letter of No Objection from their sponsor before joining.

How to Apply
Interested applicants should submit a cover letter and curriculum vitae to staffrecruitment@aus.edu mentioning the position they are applying for in the email subject line.
Should your candidacy for employment be successful, you must provide documentation of being fully vaccinated against COVID-19 before you will be able to access academic or administrative areas at AUS. Due to the time it takes to become fully vaccinated, you may want to begin that process as soon as possible if you haven’t already.
AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.

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